It is possible to install a Nighthawk AX1800 extender using the web interface as well as the Nighthawk app. The web interface can be accessed through the mywifiext.net address. But sometimes, users face issues setting them up via app. The problem is more irritating when the extender was previously working at another location and the user can’t set it up at a new one.
If you are also facing Nighthawk AX1800 WiFi extender setup issues with Netgear app, walk through this post. Here, we will discuss the possible reasons behind the problem along with effective solutions to get it fixed.
If you are also facing Nighthawk AX1800 WiFi extender setup issues with Netgear app, walk through this post. Here, we will discuss the possible reasons behind the problem along with effective solutions to get it fixed.
Potential Reasons: AX1800 Setup Issues with Nighthawk App
If even after using the latest version of the Netgear app, you cannot install the Nighthawk AX1800 range extender, the following reasons might have caused the problem:
- Your extender is placed too far from the router
- You’re entering the incorrect WiFi details of the router
- The extender isn’t working on the default settings
Solutions: Netgear AX1800 Setup Issues with Nighthawk App
Considering that you are now familiar with the reasons causing the problem, it is now time to learn the solutions that can help you resolve it. But, first of all, ensure that your mobile phone is connected to the Netgear_EXT network.
Maintain the Proper Extender-Router Gap
Ideally, there should be a gap of 8-10 ft between your Netgear extender and the main gateway (router). Perhaps, you have kept your devices too far. To fix the problem, you should reduce the gap. But, remember to keep the gap justifiable. Reducing it to zero can lead to a clash of WiFi signals of both devices.
Restart the AX1800 Extender
Sometimes, a simple restart can help you address the issue. To restart the extender, you just need to unplug it and keep it idle for a few seconds. Lastly, plug the extender back into its outlet and see if you can set it up via the Nighthawk app.
Use the Correct WiFi Details
To establish a successful connection between the router and extender, you should need to input the correct WiFi details of the router when prompted to. Be sure that you are entering the correct WiFi password for the each frequency band you are trying to extend.
If you are trying to establish the extender-router connection using a LAN cable, ensure that you are using a non-damaged cable. Additionally, use the correct ports.
Factory Reset the Extender
If you are still facing problems performing Netgear AX1800 WiFi extender setup using the app, you should perform a factory default reset of the extender. For that, follow these instructions:
- Ensure that your extender is plugged in.
- Find the Reset button now.
- Press the button using an oil pin and hold it for 7-15 seconds.
- The extender will reset.
The Final Words
As soon as your Netgear AX1800 extender resets, you should try to configure it once again using the Nighthawk mobile app. However, while you reconfigure the extender, make sure that you are connected to the default WiFi network – Netgear_EXT of the extender. Otherwise, all your attempts will keep failing.