Netgear extenders are the ultimate solution to get fast WiFi access in every nook and cranny of your home or workplace. They receive wireless signals incoming from your existing router and amplify them to provide whole-home coverage.
However, like any other electronic device, Netgear WiFi range extenders are also prone to technical issues. And these issues, if experienced, may ruin your internet experience.
With this in mind, we have come up with this post, shedding some light on 5 common Netgear extender issues along with their relevant solutions. Let’s get started.
Troubleshooting: Netgear Extender Issues
- Netgear Extender Can’t Detect 5 GHz band
If your Netgear WiFi range extender is unable to detect the 5 GHz wireless network of your router, try to change the WiFi channel of your home router. Here’s how:
- Place your WiFi extender in the same room as that of the main router.
- Log in to your router’s web user interface. If you come across any type of issue while logging into your WiFi router, contact our knowledgeable experts at toll-free 1-855-466-3001.
- After login, click on the Wireless Settings section.
- Now, look for the Channel option.
- Change the router’s channel between 149-161 or 36-48.
- Finally, click on the Apply button.
Once done, reconnect your Netgear WiFi range extender to the 5 GHz band and check if the connectivity has improved.
- Unable to Change the Netgear Extender SSID
Netgear WiFi extenders have their default SSID (network name) and password. However, you need to change these details during new extender setup to prevent unauthorized users from accessing your wireless network. On the off chance if you are experiencing issues while changing the Netgear extender SSID and passphrase, follow the below-given instructions:
- Open an internet browser on your computer.
- Log in to your Netgear range extender.
- The basic home screen will appear.
- Go to the Wireless Settings section.
- Enter your new Network Name (SSID).
- Enter your new Password in the Passphrase field.
- Click on the Save button to make the changes effective.
That’s how you can change the WiFi network name and passphrase of your Netgear extender.
- Netgear Extender Keeps Losing Internet
The next issue in our list of the most common Netgear extender problems is ‘Netgear extender keeps losing internet connection’. In order to fix it, consider the following steps:
- Make sure that your extender is in the ideal position.
- Ensure that proper power is being supplied to your WiFi range extender.
- Power-Cycle your Netgear extender.
- Update the extender’s firmware to the latest version.
In this way, you can easily get rid of the Netgear extender losing internet connection issue.
- Extender Showing Blinking Power LED
A blinking power LED is one of the annoying Netgear extender issues. In case your Netgear extender is not receiving sufficient power supply or its firmware is corrupted, then you will see a blinking power LED on it. Here are the steps to resolve this issue:
- Make sure that the extender is getting enough power supply.
- Restart your Netgear range extender.
- Download and install the latest firmware version on your extender.
- Can’t Adjust WiFi Coverage on Netgear EX7000
Follow the steps carefully to adjust WiFi coverage on Netgear EX7000 extender:
- Reset your Netgear EX7000 extender to the default factory settings.
- Log in to your EX7000 range extender through an internet browser.
- Click on the WiFi Coverage option.
- Choose a wireless output power percentage, depending on the area size.
So, these were 5 major Netgear extender issues generally reported by users. Here’s to hope that the above-mentioned solutions have helped you out. In case you are still facing issues with your Netgear extender, call our veteran experts at toll-free 1-855-466-3001 for instant help.