Why is My Netgear PoE Switch Not Working?

Netgear PoE switch allows combining data signals and electrical power signals into a single RJ45 Ethernet cable. Thus, the data, as well as power, gets transmitted over a single copper wire. This helps in avoiding the mess caused by different cables around the home. Although this has made life much easier, many users have been seen reporting Netgear PoE switch not working issue. If you are also sailing in the same boat, then use the troubleshooting hacks given in this guide to fix the issue in an easy manner. With the help of our technical team, we have penned down some best tips that work well in resolving the issue under discussion. The same steps stay valid for Netgear PoE switch with ports (5, 8, 16, 24). Without wasting any more time of yours, let us tell you more about it.

Netgear PoE Switch Not Working [Resolved]

What could be the possible reason that you are getting this issue? We have also mentioned the reasons along with the solutions for this problem. But before you begin, ensure that the internet connection is stable. Perhaps a shaky internet connection is the reason why the Netgear switch does not work. Fixing the internet connection is required first.

1. Faulty Power Supply

PoE switch not powering up or poor power supply to the switch is one of the main reasons why it does not work properly. Check the power adapter as well as the power socket into which it is plugged. There ought to be no damage on any of them. Use an alternative power source to plug the switch to fix the issue. Also, ensure that the power cable is not loose.

Once the power issues are resolved, see if the Netgear PoE switch not working issue has been fixed or not.

2. Flawed Cables

If the issue persists, then look at the cables connected to the switch. Verify the Ethernet cable connected to the host router as well as the other Ethernet cables connected to various networking devices. Be very certain that you have used good quality cables only. Replacing the cables will be the best option if you find any cuts on them or if their condition looks damaged.

3. Outdated Firmware

Outdated firmware is yet another reason why you are experiencing the Netgear network switch not working issue. It is essential that you update the firmware to the latest version to avoid issues like the one you are currently facing.

You need to download the latest firmware for the Netgear PoE switch that you own and then get it updated as soon as possible.

Right after the device boots up after Netgear firmware update, see if it begins working fine or not.

4. Improper Port Configuration

Are you still troubled by the same Netgear PoE switch not working issue? Looks like there is a flaw in its configuration settings.

Now, access the admin page of the switch and check the PD port is not administratively disabled. Enable it right away if it is disabled.

Another thing that you need to check is whether PoE configuration is enabled for the respective port or not. You can always refer to the user manual to learn the exact configuration settings that you need right now. You also have the option to get in touch with our team to help you out.

5. Not Configured Properly

If none of the hacks provided in this guide helped you out then there is a probability that you haven’t configured the Netgear PoE switch in a proper manner.

If this is the case, you need to reset it to the factory settings now. This will delete the current configuration settings from it and the default settings will be restored on it.

To Briefly Conclude

After resetting, set up the switch once again referring to the user manual to learn about the exact configuration steps. With this, we are putting a full stop to our troubleshooting guide on how to fix the Netgear PoE switch not working issue. We are very hopeful that you are no longer troubled by the same issue that you were stuck with. You can now connect various networking devices to the switch. For instance, connect the Netgear WiFi range extender and then begin accessing its network via Netgear_ext.

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